Hyatt Sales Operation Support Manager Hyatt Place Hyatt House in SHANGHAI, China

Description:

Sales Operation Support Manager for Hyatt Place & Hyatt House hotels, ASPAC serves the support to the Regional Director of Sales Hyatt Place & Hyatt House hotels, ASPAC on the sales operations for operating and pre-opening hotels in the region. The primary job responsibilities are:

  • Assist and support the hotels during the RFP seasons including trainings on Lanyon, RFP qualifiers and monitoring of TMC/Consortia /Corporate Transient biddings to ensure the most profitable results.
  • Ensure the full utilizations of Envision by Hotel Sales Teams, and effectively utilizing key information to make strategic selling decisions (e.g. STAR Report, Hotelligence 360).
  • Coach& Train: provide scheduled sales training and ongoing individual coaching on areas that help to drive new sales. Ensure sales team readiness and improve/increase sales effectiveness.
  • Liaison between the hotels and HSF on communications & coordination including annual HSF Fairs, sales missions and events etc. Understand, utilize and leverage the expertise of the Hyatt Sales Force.
  • The first sales operation contact for hotels to reach out to when a new Global/ Regional account is identified and need help and assistance from HSF.
  • Assist the Regional Directors of Sales on the follow ups of the executions of each hotel’s annual sales strategies & action plans. Support Director of Sales in crafting Need Period Action Plans
  • Assist the Regional Directors of Sales on the follow ups of the executions of each hotel’s annual sales strategies & action plans. Support Director of Sales in crafting Need Period Action Plans

Qualifications:

Experience

  • Candidate requires at least 5 years of direct hotel sales experience
  • Candidate requires at least 3 year experience of being in a leadership role (Director of Sales, Director of Sales & Marketing) in ASPAC Education
  • Candidate requires college degree from a four year accredited university Computer Skills
  • PowerPoint, Excel and Word proficiency
  • Language Skills
  • Fluent in English & Mandarin Chinese

Additional * Strong knowledge on key sales systems * Ability to travel up to 50% of the time * Strong interpersonal skills * Demonstrates professionalism in all forms of oral and written communications * Excellent organization skills are a must * Revenue management knowledge is a plus

Primary Location: CN-31-Shanghai
Organization: Hotel Management (Beijing) Co., Ltd
Job Level: Full-time
Job: Sales
Req ID: SHA001931