Hyatt Manager - Park Club Health & Day Spa in MELBOURNE, Australia
Award-winning luxury hotel, Park Hyatt Melbourne seeks an experienced, people-oriented Spa Manager to join the team.
Reporting directly to the Hotel Manager, you will be responsible for the efficient running of the Health and Day Spa in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
You will be responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service. You will also be responsible to manage the department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Spa operation and administration.
* A relevant degree or diploma in Spa Management. * Previous experience in a Spa Management position along with strong experience in Beauty Therapy. * Demonstrated ability to maximize sales, control payroll costs and manage budgets. * Proven experience in providing exceptional customer service in accordance with brand standards. * The ability to engage and lead a team. * A commitment to health and wellness. * Excellent interpersonal and communication skills. * A strong attention to detail along with exceptional organisational and time management skills. * The ability to create a positive first impression with an understanding of the importance of five star grooming standards.
Primary Location: AU-VI-Melbourne
Organization: Park Hyatt Melbourne
Job Level: Full-time
Req ID: MEL001237
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.